Frequently Asked Questions

Frequently Asked Questions

We're here to help whether you're looking to open an account, find out trading hours or need assistance on deposits, we're always on hand to help. 

We're here to help whether you're looking to open an account, find out trading hours or need assistance on deposits, we're always on hand to help. 

General

What instruments can I trade?

What instruments can I trade?

Do I need experience to start trading?

Do I need experience to start trading?

How do I open an account with STM Globals?

How do I open an account with STM Globals?

Can I trade on mobile devices?

Can I trade on mobile devices?

What happens if I need help while trading?

What happens if I need help while trading?

Accounts

What trading accounts does STM Globals offer?

What trading accounts does STM Globals offer?

What is the difference between STM Globals account types?

What is the difference between STM Globals account types?

How do I choose the right trading account?

How do I choose the right trading account?

Does STM Globals charge commissions or spreads?

Does STM Globals charge commissions or spreads?

Can I switch between trading account types?

Can I switch between trading account types?

What’s the process for opening an account with STM Globals?

What’s the process for opening an account with STM Globals?

Which countries are not eligible to open an account with STM Globals?

Which countries are not eligible to open an account with STM Globals?

Withdrawal and Deposit Process

What is the minimum deposit at STM Globals?

What is the minimum deposit at STM Globals?

What is the maximum deposit at STM Globals?

What is the maximum deposit at STM Globals?

Which payment methods can I use to fund my account with STM Globals?

Which payment methods can I use to fund my account with STM Globals?

How long does it take for my deposit to appear in my account?

How long does it take for my deposit to appear in my account?

What are the steps to withdraw funds from my account?

What are the steps to withdraw funds from my account?

Do you accept broker to broker funds transfer?

Do you accept broker to broker funds transfer?

MetaTrader 5

What is MetaTrader 5 (MT5)?

What is MetaTrader 5 (MT5)?

How do I start trading on MT5 and what can I trade with STM Globals?

How do I start trading on MT5 and what can I trade with STM Globals?

Is MT5 suitable for beginners?

Is MT5 suitable for beginners?

Does MT5 support automated trading?

Does MT5 support automated trading?

How do I access MT5?

How do I access MT5?

About Us

Who are STM Globals?

Who are STM Globals?

What does STM Globals focus on?

What does STM Globals focus on?

Where does STM Globals operate?

Where does STM Globals operate?

Is STM Globals regulated?

Is STM Globals regulated?

How can I contact STM Globals?

How can I contact STM Globals?

Lot Size Calculator

What is a lot size calculator?

What is a lot size calculator?

Why is lot size important in trading?

Why is lot size important in trading?

How does the lot size calculator work?

How does the lot size calculator work?

Does the calculator guarantee the correct trade size?

Does the calculator guarantee the correct trade size?

Can beginners use a lot size calculator?

Can beginners use a lot size calculator?

Start trading global markets today

Access forex, indices, and more with a platform built for speed, precision, and performance.

Start trading global markets today

Receive the latest platform updates, announcements, and important news.

STM Globals
Mayfair Business Centre, CCS Building, 38 Spyrou Kyprianou Avenue, 2nd Floor, Kato Polemidia, Limassol 4154, Cyprus
Email: [email protected]

Legal :

STM Globals is stmglobals.com and the STM Globals brand and trademark is owned by STM Globals.

STM Globals is registered in St. Lucia as an International Business Company with registration number [pending]

Risk Warning :

An investment in derivatives may mean investors may lose an amount even greater than their original investment. Anyone wishing to invest in any of the products mentioned in https://stmglobals.com/ should seek their own financial or professional advice. Trading of securities, forex, stock market, commodities, options and futures may not be suitable for everyone and involves the risk of losing part or all of your money. Trading in the financial markets has large potential rewards, but also large potential risk. You must be aware of the risks and be willing to accept them in order to invest in the markets. Don't invest and trade with money which you can't afford to lose. Forex Trading are not allowed in some countries, before investing your money, make sure whether your country is allowing this or not. You are strongly advised to obtain independent financial, legal and tax advice before proceeding with any currency or spot metals trade. Nothing in this site should be read or construed as constituting advice on the part of STM Globals or any of its affiliates, directors, officers or employees. The services of STM Globals are not intended for distribution to, or use by, any person in any country or jurisdiction where such distribution or use would be contrary to local law or regulation.

Restricted Regions :

STM Globals does not provide services for citizens/residents of the United States, Cuba, Iran, Myanmar, North Korea, Sudan, China, Singapore, United Arab Emirates and to jurisdictions on the FATF, OFAC and EU/UN sanctions lists.

Copyright © 2026 STM Globals All rights reserved.

Start trading global markets today

Access forex, indices, and more with a platform built for speed, precision, and performance.

Start trading global markets today

Receive the latest platform updates, announcements, and important news.

STM Globals
Mayfair Business Centre, CCS Building, 38 Spyrou Kyprianou Avenue, 2nd Floor, Kato Polemidia, Limassol 4154, Cyprus
Email: [email protected]

Legal :

STM Globals is stmglobals.com and the STM Globals brand and trademark is owned by STM Globals.

STM Globals is registered in St. Lucia as an International Business Company with registration number [pending]

Risk Warning :

An investment in derivatives may mean investors may lose an amount even greater than their original investment. Anyone wishing to invest in any of the products mentioned in https://stmglobals.com/ should seek their own financial or professional advice. Trading of securities, forex, stock market, commodities, options and futures may not be suitable for everyone and involves the risk of losing part or all of your money. Trading in the financial markets has large potential rewards, but also large potential risk. You must be aware of the risks and be willing to accept them in order to invest in the markets. Don't invest and trade with money which you can't afford to lose. Forex Trading are not allowed in some countries, before investing your money, make sure whether your country is allowing this or not. You are strongly advised to obtain independent financial, legal and tax advice before proceeding with any currency or spot metals trade. Nothing in this site should be read or construed as constituting advice on the part of STM Globals or any of its affiliates, directors, officers or employees. The services of STM Globals are not intended for distribution to, or use by, any person in any country or jurisdiction where such distribution or use would be contrary to local law or regulation.

Restricted Regions :

STM Globals does not provide services for citizens/residents of the United States, Cuba, Iran, Myanmar, North Korea, Sudan, China, Singapore, United Arab Emirates and to jurisdictions on the FATF, OFAC and EU/UN sanctions lists.

Copyright © 2026 STM Globals All rights reserved.

Start trading global markets today

Access forex, indices, and more with a platform built for speed, precision, and performance.

Start trading global markets today

Receive the latest platform updates, announcements, and important news.

STM Globals
Mayfair Business Centre, CCS Building, 38 Spyrou Kyprianou Avenue, 2nd Floor, Kato Polemidia, Limassol 4154, Cyprus
Email: [email protected]

Legal :

STM Globals is stmglobals.com and the STM Globals brand and trademark is owned by STM Globals.

STM Globals is registered in St. Lucia as an International Business Company with registration number [pending]

Risk Warning :

An investment in derivatives may mean investors may lose an amount even greater than their original investment. Anyone wishing to invest in any of the products mentioned in https://stmglobals.com/ should seek their own financial or professional advice. Trading of securities, forex, stock market, commodities, options and futures may not be suitable for everyone and involves the risk of losing part or all of your money. Trading in the financial markets has large potential rewards, but also large potential risk. You must be aware of the risks and be willing to accept them in order to invest in the markets. Don't invest and trade with money which you can't afford to lose. Forex Trading are not allowed in some countries, before investing your money, make sure whether your country is allowing this or not. You are strongly advised to obtain independent financial, legal and tax advice before proceeding with any currency or spot metals trade. Nothing in this site should be read or construed as constituting advice on the part of STM Globals or any of its affiliates, directors, officers or employees. The services of STM Globals are not intended for distribution to, or use by, any person in any country or jurisdiction where such distribution or use would be contrary to local law or regulation.

Restricted Regions :

STM Globals does not provide services for citizens/residents of the United States, Cuba, Iran, Myanmar, North Korea, Sudan, China, Singapore, United Arab Emirates and to jurisdictions on the FATF, OFAC and EU/UN sanctions lists.

Copyright © 2026 STM Globals All rights reserved.

Start trading global
markets today

Access forex, indices, and more with a platform built for speed, precision, and performance.

Start trading global markets today

Receive the latest platform updates, announcements, and important news.

STM Globals
Mayfair Business Centre, CCS Building, 38 Spyrou Kyprianou Avenue, 2nd Floor, Kato Polemidia, Limassol 4154, Cyprus
Email: [email protected]

Legal :

STM Globals is stmglobals.com and the STM Globals brand and trademark is owned by STM Globals.

STM Globals is registered in St. Lucia as an International Business Company with registration number [pending]

Risk Warning :

An investment in derivatives may mean investors may lose an amount even greater than their original investment. Anyone wishing to invest in any of the products mentioned in https://stmglobals.com/ should seek their own financial or professional advice. Trading of securities, forex, stock market, commodities, options and futures may not be suitable for everyone and involves the risk of losing part or all of your money. Trading in the financial markets has large potential rewards, but also large potential risk. You must be aware of the risks and be willing to accept them in order to invest in the markets. Don't invest and trade with money which you can't afford to lose. Forex Trading are not allowed in some countries, before investing your money, make sure whether your country is allowing this or not. You are strongly advised to obtain independent financial, legal and tax advice before proceeding with any currency or spot metals trade. Nothing in this site should be read or construed as constituting advice on the part of STM Globals or any of its affiliates, directors, officers or employees. The services of STM Globals are not intended for distribution to, or use by, any person in any country or jurisdiction where such distribution or use would be contrary to local law or regulation.

Restricted Regions :

STM Globals does not provide services for citizens/residents of the United States, Cuba, Iran, Myanmar, North Korea, Sudan, China, Singapore, United Arab Emirates and to jurisdictions on the FATF, OFAC and EU/UN sanctions lists.

Copyright © 2026 STM Globals All rights reserved.